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Ask the Community

No. of ISO/IEC 20000 certified organizations in Hong Kong

Source:
ISO/IEC 20000
Certification website

Through its partnership with Van Haren Publishing (VHP), one of the most renowned publishers for ITSM titles in Netherlands, the itSMF Hong Kong Chapter is delighted to announce the launch of its e-bookshop facility. This facility allows members of our Chapter and visitors to purchase itSMF titles and other selected ITSM titles on-line all year round with 24 hours a day, 7 days a week. Through this online facility itSMF members will entitle a 15% discount off the published list price from Van Haren.

[More]

ISO 20000 Seminar: Bringing IT Value to Business Success
10 April, 2012 NEW!

Recap: itSMF HK Chapter Strategic Planning Workshop
5 March, 2012

Recap of itSMF Conference 2012
2 March, 2012

Announcement on itSMF HK Annual Conference 2012
13 Jan, 2012

Recap: Workshop: Are you ready for the new version of ITSM - ISO20000:2011?
14 Oct, 2011

Workshop: Are you ready for the new version of ITSM - ISO20000:2011?
7 Oct, 2011

[More]

ISO 20000 Seminar: Bringing IT Value to Business Success
itSMF HK Chapter is proud to bring you a seminar sharing of insights in ISO/IEC 20000 standard. The event will be held on May 25th, 2012 (Friday). . . . [More]
Posted 10 April 2012 by Web Administrator
in Events

Recap: itSMF HK Chapter Strategic Planning Workshop
The chapter conducted a strategic planning workshop on 7 February 2012. . . . [More]
Posted 5 March 2012 by Web Administrator
in Events

Recap of itSMF Conference 2012
The itSMF Hong Kong Annual Conference was held on 22 February 2012. The theme of the event was IT Service Management in the CLOUD Era. Presentations are now available for public reference. . . . [More]
Posted 2 March 2012 by Web Administrator
in Events

Announcement on itSMF HK Annual Conference 2012
itSMF Hong Kong Chapter will host the itSMF Annual Conference 2012 on 22nd February 2012, at Langham Place Mongkok, Kowloon. The theme of the event is "IT Service Management in the CLOUD Era". . . . [More]
Posted 13 January 2012 by Web Administrator
in Events

Recap: Workshop: Are you ready for the new version of ITSM - ISO20000:2011?
The informative workshop was successfully held on 7 October 2011. Please checkout for the event recap as well as the presentation slides. . . . [More]
Posted 17 October 2011 by Web Administrator
in Events

Workshop: Are you ready for the new version of ITSM - ISO20000:2011?
itSMF HK Chapter is proud to bring you a workshop sharing of insights in IT Services Management and ITIL experience. The event will be held on October 7th, 2011 (Friday). . . . [More]
Posted 5 September 2011 by Web Administrator
in Events

itSMart

Topic	Name	Last Post	Replies
How to upgrade to V3 Manager without the Bridge course?	Joe	8/31/2011 11:43:48 AM	0
ITIL V3 Study Group - Continual Service Improvement	William	9/19/2009 9:46:52 AM	1
ITIL V3 Study Group - Service Design	William	9/19/2009 9:49:10 AM	1

What's More

Checking your credits already earned in the V3 Scheme

To help holders of ITIL V1 and V2 Certifications to visualize the potential routes for further ITIL V3 study, OGC provides a simple system on ITIL Official Web Site letting ITIL learners to check their credits earned in the V3 Scheme. By clicking the ITIL modules you completed on the interactive graphic, your credit profile will be shown accordingly.

Visit the following link to check your credits:

http://www.itil-officialsite.com/itilservices/v1/map.asp

Knowledge Library

New Release

ITIL v3 - Six Months On itSMF Governance, Structure and Plans
An overview on ITIL v3 by Keith Aldis, Chief Executive and Compancy Secretary of itSMF International. The topic was presented in HK Chapter Annual Conference 2008 (Jan 2008).
Date submitted: 01 Jun 2009
Author: Mr. Keith Aldis (Chief Executive, itSMF UK & itSMF International)
Submitted by: Librarian
Association Title: itSMF Conference 2008
In Events

Featured Series

[VIDEO] Sharing To Learn - ITIL v3 Service Strategy and Continual Service Improvement (Part 2)
This video is a sharing on ITIL v3 Continual Service Improvement on by the Study Group members
Date submitted: 15 Jul 2009
Author: itSMF HK Chapter (Professional Development Sub-committee)
Submitted by: Librarian
Association Title: Sharing To Learn - ITIL v3 Service Strategy and Continual Service Improvement
In Events